Webinfolink installs an AI chatbot on your website that answers visitor questions using your own pages and price lists — with call, form and human-handoff options built in.
What the website chatbot is
It works on WordPress, plain PHP sites and custom builds. On phones it stays small, so it never covers your content. When a visitor wants a person, the bot opens a call, a form or a WhatsApp chat.
If your customers already message you on WhatsApp, the same brain can run there too — see the WhatsApp chatbot track.
What it looks like in practice
A coaching website: a parent asks, “Is the weekend batch open?” The bot answers from the batch page and collects a phone number for the counsellor.
A repair service website: a visitor asks, “Do you cover Sector 62?” The bot checks the service-area list, says yes, and opens the booking form.
How a visit becomes an enquiry
- 01 · ThenVisitor landsOn any page of your site
- 02 · ThenAsks in the chat boxTypes a question in their own words
- 03 · ThenAnswer from your pagesShort reply plus one next step
- 04 · ResultCall, form or humanThe chat becomes a saved lead
Who the website chatbot fits
- Service sites with steady traffic and repeat questions
- Teams that cannot watch a chat window all day
- Businesses that want every visitor question captured
- Sites with almost no traffic yet — build that first
- Businesses unwilling to share their real prices or info
- Anyone wanting a toy “AI” gimmick with no purpose
What you get
What it fixes on a website
Where the chat box should sit
| Page type | Show the bot? | Why |
|---|---|---|
| Home page | Yes | Catches early questions before visitors bounce |
| Service and product pages | Yes | Buyers compare right here — answers close doubts |
| Blog posts | Yes, quietly | Readers often have one follow-up question |
| Checkout or payment page | Optional | Do not disturb a visitor who is already paying |
| Thank-you page | No | The enquiry is already done |
How a visit becomes a chat
Website chatbot cost factors
- · Your site platform — WordPress, PHP or custom build
- · How many pages and files the bot must learn
- · Lead capture and where leads should land
- · Languages the bot must reply in
No WhatsApp or Meta message fees apply to the website-only track. We quote after looking at your site and your top customer questions.
Get exact quote →Website chatbot mistakes to avoid
Website chatbot terms, in plain words
Want a chatbot on your website?
Share your site — we will show exactly what the bot could answer.
Frequently Asked Questions
Does the chatbot work on WordPress and PHP sites? ▼
Yes — both, plus custom-built sites. On WordPress it can go in through a small plugin or a code snippet. On PHP or custom sites we add a short script before the closing body tag. Either way, your site does not need a rebuild and the rest of the design stays untouched.
Will the chatbot slow down my website? ▼
No. The widget loads after your page finishes opening, so visitors see the site first and the bot second. We keep it lightweight and test speed before and after the install. A chatbot should win you enquiries, not cost you visitors. If speed ever becomes an issue, technical SEO work fixes the base.
Can visitors still call or fill the form instead? ▼
Yes, always. The bot is one more option, not a replacement for your call button, WhatsApp link or quote form. Inside the chat it can offer all three: “want us to call you?”, “fill the form”, or “chat on WhatsApp”. Visitors pick what they are comfortable with.
Where do the chats and leads go? ▼
Every chat is saved with a full transcript. Lead details — name, phone and what they asked — go to your email, a shared sheet, your CRM or a WhatsApp alert to your team, depending on your setup. You can review missed questions any time, and we send a short monthly summary.
What if the bot gives a wrong answer? ▼
We train it only on your approved pages, prices and FAQs, so it does not invent facts. When it is unsure, it says so and offers a human. Every missed question is logged, and we fix the answer in the monthly review. Wrong answers get rarer over time, not more common.
Do I need WhatsApp for the website chatbot? ▼
No. The website chatbot stands alone — it lives on your site and talks to site visitors. There are no Meta charges on this track. WhatsApp is a separate track for businesses whose customers already message them there.
Can it collect name and phone before chatting? ▼
It can, but we usually advise against forcing it. A wall of fields before any answer makes visitors leave. Better flow: the bot answers the first question, then politely asks for a name and number to continue. This captures more complete leads than a forced gate.
How do I update what the bot knows? ▼
Send us the new price list, FAQ or page and we retrain it — most updates are covered in the monthly care plan. For bigger changes like new services, we review the full flow so the bot does not mix old and new information.